TurfNet Affiliate Member Profile:
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 Jacobsen, A Textron Company manufactures a full range of turf maintenance equipment and utility vehicles to meet the needs of today's customers who manage and maintain golf courses, sports fields and municipal grounds. Jacobsen ensures every product performs to the standards of these top-level professionals by asking for and listening to their feedback throughout the product lifecycle, providing dedicated support and service training and conducting thorough testing for quality and reliability.
The company markets Jacobsen brand products in the U. S. and internationally through an extensive independent distribution network and the Ransomes brand through independent distribution in Europe, Middle East and Africa. Jacobsen, headquartered in Charlotte, N.C., is a Textron company.
Additional information about the company, its products and commitment to customer support is available at www.jacobsen.com.
Parts Availability
 - We have 45,000 active Genuine Jacobsen parts that we support and sell for all of our equipment. We support every part of your machine, not just the fast movers "will-fit" companies provide.
- We are committed to supporting your equipment by supplying service parts for a minimum of 10 years from the time we stop manufacturing that equipment.
- Currently, our state-of-the-art distribution facility boasts a 97% fill rate on service parts.
- "Never Out" Program: we are committed to always having over 1,000 of our most popular parts in stock.
If your dealer doesn't have a part in stock and you need it quickly, we can ship that part to you directly from our distribution center.
Meets OEM Specifications
- Jacobsen OEM (Original Equipment Manufacturer) parts are designed and manufactured specifically for Jacobsen equipment. They are guaranteed for form, fit, and function.
- Our parts are tested with each piece of equipment. In addition, they are also tested in accordance with other parts to ensure optimization, efficiency and compatibility.
Warranty
- Genuine Jacobsen parts are covered with their own 180-day warranty that protects against defects in material and workmanship and covers the replacement cost of the part.
- There is a 2 year equipment warranty when using Genuine Jacobsen parts and lubricants. Using anything but Genuine Jacobsen parts may adversely affect your warranty coverage.
Contact information:
Jacobsen, A Textron Company
11108 Quality Dr.
Charlotte, NC 28273
www.jacobsen.com
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