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Maria Candler

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    Aspen Grove Landscape Companies
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    United States
  1. Company Overview: Providence Landscape Group, an Aspen Grove Company, is Charlotte’s industry leader for commercial properties and developments landscaping. Specializing in grounds management, we design and build stunning outdoor settings for retail centers, country clubs, housing communities, corporate offices, and private homes. Providence Landscape Group offers extensive options for creative design at competitive prices. Job Title: Operations Manager Job Overview: This position is responsible for managing all aspects of production on a portfolio of maintenance accounts including labor, materials and equipment. Production Managers are responsible for managing a book of business at a minimum of $1 Million. This position reports directly the Branch Manager. Essential Functions and Responsibilities: Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees. To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards. Work with management team to map out the seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion. Perform inspections of equipment and vehicles to see that all is being maintained properly. Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable. Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency including total hours worked by crew and services performed to ensure quality and profitability. Provide long and short term planning for maximum efficiency and no wasted time for Crews. Manage and lead a team. Assist in the hiring/promotion process, evaluate performance, and provide coaching and timely feedback to optimize employee performance. Develop employees, encourage growth and development of new opportunities within the organization, and plan for succession. Oversee and implement employee discipline when needed. Train employees on all aspects of job (safety, quality, efficiency, equipment). KPIs: Quality Control Audits, 90% or better. Safety Inspections, 100% complete, 90% passing or better. Contract Renewal 95% or better. Job Cost Reports at appropriate level of profitability. Quality jobs completed on time within the budgeted hours. Customer Surveys demonstrate favorable remarks. Equipment Inspections show that maintenance program is followed. Equipment is maintained at appropriate intervals and kept in good working order. Crews working safety and efficiently in accordance with Company standard. Crew leaders working at a high level with an emphasis on accountability. Critical field best practices are understood by all team members and followed on a consistent basis. Employees are being developed in accordance with the appropriate HR processes. Payroll time keeping process is followed.

    Charlotte, North Carolina. Date Job is Available: . Salary: 60K to 70K

  2. Job Title: Operations Manager Job Overview: This position is responsible for managing all aspects of production on a portfolio of maintenance accounts including labor, materials and equipment. Production Managers are responsible for managing a book of business at a minimum of $1 Million. This position reports directly the Branch Manager. Essential Functions and Responsibilities: Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees. To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards. Work with management team to map out the seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion. Perform inspections of equipment and vehicles to see that all is being maintained properly. Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable. Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency including total hours worked by crew and services performed to ensure quality and profitability. Provide long and short term planning for maximum efficiency and no wasted time for Crews. Manage and lead a team. Assist in the hiring/promotion process, evaluate performance, and provide coaching and timely feedback to optimize employee performance. Develop employees, encourage growth and development of new opportunities within the organization, and plan for succession. Oversee and implement employee discipline when needed. Train employees on all aspects of job (safety, quality, efficiency, equipment). KPIs: Quality Control Audits, 90% or better. Safety Inspections, 100% complete, 90% passing or better. Contract Renewal 95% or better. Job Cost Reports at appropriate level of profitability. Quality jobs completed on time within the budgeted hours. Customer Surveys demonstrate favorable remarks. Equipment Inspections show that maintenance program is followed. Equipment is maintained at appropriate intervals and kept in good working order. Crews working safety and efficiently in accordance with Company standard. Crew leaders working at a high level with an emphasis on accountability. Critical field best practices are understood by all team members and followed on a consistent basis. Employees are being developed in accordance with the appropriate HR processes. Payroll time keeping process is followed. Skill Requirements: High School degree required. Associates or Bachelor’s Degree desirable. 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others. General knowledge of irrigation systems. Hold a Pesticide Certification 3A & 3C or better. General knowledge of irrigation systems. Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism. Exceptional problem-solving skills. Ability to work independently with a high level of accountability and responsibility for all activities of self and team. Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written. Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues. Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience with Aspire a plus. Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required. Valid driver’s license with a reasonably clean record.

    Sterling, Virginia. Date Job is Available: . Salary: 60K to 65K

  3. Job Title: Client Manager Job Overview: This position is responsible for developing and maintaining successful relationships with clients that support the goals for renewal, retention, growth and profitability. Client Managers work in tandem with production staff to ensure that jobs are delivered safely, efficiently and in accordance with the company’s standard for quality. Client Managers evaluate the performance of Service Level Agreements, quality levels and financials within their accounts. They will own the client relationship and will serve as the primary point of contact for assigned clients. This position will report directly to the Branch Manager. Essential Functions and Responsibilities: Maintains relationship and direct communication with all levels of client organizations to ensure high quality and service expectations are met. Assists in developing and implementing account-specific vision, strategies, and creative solutions. Monitors and manages account profitability and drives retention and growth of contract business. Acts as primary escalation responsibility for client concerns by proactively assisting in resolving issues with customer service when needed. Conducts regular business reviews with clients to assess expectations (to be documented) as well as each maintenance team’s performance to incorporate goals pertaining to quality, maintenance functions, and personnel development. Identifies, estimates and presents opportunities for new business and enhancements. Monitor the implementation of approved work orders (Irrigation, Mulch, Turf Care and Seasonal Color). Works in tandem with business development staff to achieve branch sales goals through referrals and generates sales opportunities within Client portfolios. Effectively manages and completes the client transition from the Sales Team to the Operations Team. Ensures familiarity with each job’s specifications that each account has a solid communication plan in place and that it is administered successfully. Communicates with production staff daily on schedules for work on all jobs and assists in prioritizing work. Provides client feedback to the Operations Team in a manner that allows the Operations Team to effectively facilitate change / corrective action. Partners with Project Management in organizing and implementing Client requests and operational procedures on property sites, and schedules regular meetings with Supervisors & Team members to communicate plans and ensure proper and timely billing. KPI’s: Portfolio retention 90% or greater Management capacity of $1.5M or better Communication plans are actively worked and shared with production team Positive scores on client surveys Enhancement revenue at a minimum of 30% of portfolio Consistent source of lead generation and referral business to sales team Positive teamwork with production staff Enhancement and Contract sales meet or exceed individual goals set by client manager and branch manager. Minimum Qualification: Minimum of a high school diploma or GED. Bachelor’s Degree in Business or a related field preferred Must have 3-5 years of experience in operations, customer service, customer relations, or related field. Must be able to travel to and from Company office and client locations, with the ability to attend after hours events when necessary (board meetings, networking events). Must be able to demonstrate excellent accountability as this position has authority to initiate actions and make decisions within established precedents and practices with regular managerial direction and review. Must be able to demonstrate excellent judgment as the incumbent’s decisions directly impact operating costs and indirectly influence client retention and future contract awards. Must be familiar with all operational concepts, practices, and procedures with the ability to identify and sell landscape enhancements Must possess and demonstrate excellent interpersonal and conflict resolution skills with the ability to negotiate Must possess and demonstrate exceptional oral and written communication skills, with competency in business writing. Must be able to maintain appropriate confidentiality. Must represent Company in a positive and professional manner at all times. Highly organized with great follow up abilities Excellent computer skills

    Davidsonville, Maryland. Date Job is Available: . Salary: 65K to 75K

  4. Job Title: Client Manager Job Overview: This position is responsible for developing and maintaining successful relationships with clients that support the goals for renewal, retention, growth and profitability. Client Managers work in tandem with production staff to ensure that jobs are delivered safely, efficiently and in accordance with the company’s standard for quality. Client Managers evaluate the performance of Service Level Agreements, quality levels and financials within their accounts. They will own the client relationship and will serve as the primary point of contact for assigned clients. This position will report directly to the Branch Manager. Essential Functions and Responsibilities: Maintains relationship and direct communication with all levels of client organizations to ensure high quality and service expectations are met. Assists in developing and implementing account-specific vision, strategies, and creative solutions. Monitors and manages account profitability and drives retention and growth of contract business. Acts as primary escalation responsibility for client concerns by proactively assisting in resolving issues with customer service when needed. Conducts regular business reviews with clients to assess expectations (to be documented) as well as each maintenance team’s performance to incorporate goals pertaining to quality, maintenance functions, and personnel development. Identifies, estimates and presents opportunities for new business and enhancements. Monitor the implementation of approved work orders (Irrigation, Mulch, Turf Care and Seasonal Color). Works in tandem with business development staff to achieve branch sales goals through referrals and generates sales opportunities within Client portfolios. Effectively manages and completes the client transition from the Sales Team to the Operations Team. Ensures familiarity with each job’s specifications that each account has a solid communication plan in place and that it is administered successfully. Communicates with production staff daily on schedules for work on all jobs and assists in prioritizing work. Provides client feedback to the Operations Team in a manner that allows the Operations Team to effectively facilitate change / corrective action. Partners with Project Management in organizing and implementing Client requests and operational procedures on property sites, and schedules regular meetings with Supervisors & Team members to communicate plans and ensure proper and timely billing. KPI’s: Portfolio retention 90% or greater Management capacity of $1.5M or better Communication plans are actively worked and shared with production team Positive scores on client surveys Enhancement revenue at a minimum of 30% of portfolio Consistent source of lead generation and referral business to sales team Positive teamwork with production staff Enhancement and Contract sales meet or exceed individual goals set by client manager and branch manager. Minimum Qualification: Minimum of a high school diploma or GED. Bachelor’s Degree in Business or a related field preferred Must have 3-5 years of experience in operations, customer service, customer relations, or related field. Must be able to travel to and from Company office and client locations, with the ability to attend after hours events when necessary (board meetings, networking events). Must be able to demonstrate excellent accountability as this position has authority to initiate actions and make decisions within established precedents and practices with regular managerial direction and review. Must be able to demonstrate excellent judgment as the incumbent’s decisions directly impact operating costs and indirectly influence client retention and future contract awards. Must be familiar with all operational concepts, practices, and procedures with the ability to identify and sell landscape enhancements Must possess and demonstrate excellent interpersonal and conflict resolution skills with the ability to negotiate Must possess and demonstrate exceptional oral and written communication skills, with competency in business writing. Must be able to maintain appropriate confidentiality. Must represent Company in a positive and professional manner at all times. Highly organized with great follow up abilities Excellent computer skills COMPENSATION & BENEFITS Company Vehicle (Insurance & Gas Included) Company Cell Phone & Laptop Comprehensive Benefits - No waiting period - (Medical, Dental, Vision) 401K Life Insurance Bonus Opportunity PTO Paid Holidays

    Sterling, Virginia. Date Job is Available: . Salary: 65K to 75K

  5. Job Title: Client Manager Job Overview: This position is responsible for developing and maintaining successful relationships with clients that support the goals for renewal, retention, growth and profitability. Client Managers work in tandem with production staff to ensure that jobs are delivered safely, efficiently and in accordance with the company’s standard for quality. Client Managers evaluate the performance of Service Level Agreements, quality levels and financials within their accounts. They will own the client relationship and will serve as the primary point of contact for assigned clients. This position will report directly to the Branch Manager. Essential Functions and Responsibilities: Maintains relationship and direct communication with all levels of client organizations to ensure high quality and service expectations are met. Assists in developing and implementing account-specific vision, strategies, and creative solutions. Monitors and manages account profitability and drives retention and growth of contract business. Acts as primary escalation responsibility for client concerns by proactively assisting in resolving issues with customer service when needed. Conducts regular business reviews with clients to assess expectations (to be documented) as well as each maintenance team’s performance to incorporate goals pertaining to quality, maintenance functions, and personnel development. Identifies, estimates and presents opportunities for new business and enhancements. Monitor the implementation of approved work orders (Irrigation, Mulch, Turf Care and Seasonal Color). Works in tandem with business development staff to achieve branch sales goals through referrals and generates sales opportunities within Client portfolios. Effectively manages and completes the client transition from the Sales Team to the Operations Team. Ensures familiarity with each job’s specifications that each account has a solid communication plan in place and that it is administered successfully. Communicates with production staff daily on schedules for work on all jobs and assists in prioritizing work. Provides client feedback to the Operations Team in a manner that allows the Operations Team to effectively facilitate change / corrective action. Partners with Project Management in organizing and implementing Client requests and operational procedures on property sites, and schedules regular meetings with Supervisors & Team members to communicate plans and ensure proper and timely billing. KPI’s: Portfolio retention 90% or greater Management capacity of $1.5M or better Communication plans are actively worked and shared with production team Positive scores on client surveys Enhancement revenue at a minimum of 30% of portfolio Consistent source of lead generation and referral business to sales team Positive teamwork with production staff Enhancement and Contract sales meet or exceed individual goals set by client manager and branch manager. Minimum Qualification: Minimum of a high school diploma or GED. Bachelor’s Degree in Business or a related field preferred Must have 3-5 years of experience in operations, customer service, customer relations, or related field. Must be able to travel to and from Company office and client locations, with the ability to attend after hours events when necessary (board meetings, networking events). Must be able to demonstrate excellent accountability as this position has authority to initiate actions and make decisions within established precedents and practices with regular managerial direction and review. Must be able to demonstrate excellent judgment as the incumbent’s decisions directly impact operating costs and indirectly influence client retention and future contract awards. Must be familiar with all operational concepts, practices, and procedures with the ability to identify and sell landscape enhancements Must possess and demonstrate excellent interpersonal and conflict resolution skills with the ability to negotiate Must possess and demonstrate exceptional oral and written communication skills, with competency in business writing. Must be able to maintain appropriate confidentiality. Must represent Company in a positive and professional manner at all times. Highly organized with great follow up abilities Excellent computer skills COMPENSATION & BENEFITS Company Vehicle (Insurance & Gas Included) Company Cell Phone & Laptop Comprehensive Benefits - No waiting period - (Medical, Dental, Vision) 401K Life Insurance Bonus Opportunity PTO Paid Holidays

    Newport News, Virginia. Date Job is Available: . Salary: TBD

  6. Job Overview for Business Development: This position is responsible for the development and generation of new business opportunities and income for their assigned markets. They are responsible for initiating and growing business relationships with potential and current clientele. This position must work together with company leaders and production staff to develop and implement sales strategies, ensuring all aspects of the sales process are followed and sales goals are met. This individual will perform activities such as prospecting, leading sales opportunities, generating company awareness through association involvement, use of social media, and other activities as required to generate sales. This position reports directly to the Area Director of Business Development with a dotted line reporting relationship to the Branch Manager. Essential Functions and Responsibilities: Develop Sales Plan with Branch Manager for each assigned territory, to be updated regularly with report submittal. Pro-actively canvas markets to seek out new business opportunities and fully build out CRM with all projects per market. Develop and coordinate new strategic customer sales and relationships through the generation of new leads and penetration of key accounts. Create opportunities by identifying client business objectives and needs, developing customer-specific solutions for those needs. Exercise creativity and independent judgment in developing and evaluating sales and marketing strategies in selling a broad portfolio of services within a defined market. Attend production staff meetings regularly to engage staff in sales cycle and provide updates to goals. Assist production teams on renewals on specific accounts. Regular up-keep in specified systems of Sales Activity Calendar, monthly forecast planner, and all sales tracking information including contract bid, pending, and verbal opportunities. Develop and maintain customer database of key information on target clients (organizational structure, key contacts, business strategy, etc.) Work with the Sales team and follow the Company Sales Process at all times. Leverage resources from across company to deliver desired outcomes. Drive sales process from initial contact through strategy, proposal, presentation & successful conclusion of new business opportunities. Follow debriefing guidelines for all sales opportunities and serve as a liaison to ensure new customer accounts are successfully transitioned to the Operations Team. Follow up with new clients at intervals outlined in communication plans. Meet, or exceed established new sales budgets. Attend networking and marketing functions on a regular basis, represent the company in the marketplace and various industry organizations and events. Minimum Qualification: Minimum of a high school diploma or GED. Bachelor’s Degree in Business or a related field preferred. Minimum of 5 years of prior sales experience within a relevant industry. Experience selling in property/facility management is preferred but not required. Effective written and verbal communication skills, with competency in facilitation and business writing. Excellent organizational and follow-up skills. High level of networking and interpersonal skills. Experience in successfully building relationships and influencing key decisions makers (of all levels). High level of professionalism, responsibility and accountability with the ability to operate under pressure and meet deadlines. Excellent negotiation skills and the ability to identify and sell creative, solution-based contract and enhancement opportunities that stay consistent with the brand image of the company. Financial acumen in understanding client operations and developing cost-effective solutions. Demonstrates competitive drive & determination with results to support. Ability to attend after hours events when necessary (board meetings, networking events). Proficiency in or knowledge of using a variety of computer software applications, to include Microsoft Excel, Word, PowerPoint and Outlook. Must be able to maintain appropriate confidentiality. Must represent Company in a positive and professional manner at all times. Experience Requirements Minimum of 5 years of prior sales experience within a relevant industry. Job Benefits COMPENSATION & BENEFITS Competitive Salary & Sales Commissions (Depending on Experience) Company Vehicle (Insurance & Gas Included) Company Cell Phone & Laptop Comprehensive Benefits (Medical, Dental, Vision, no waiting period) 401K Life Insurance PTO Paid Holidays

    Sterling, Virginia. Date Job is Available: . Salary: TBD

  7. Job Overview for Business Development: This position is responsible for the development and generation of new business opportunities and income for their assigned markets. They are responsible for initiating and growing business relationships with potential and current clientele. This position must work together with company leaders and production staff to develop and implement sales strategies, ensuring all aspects of the sales process are followed and sales goals are met. This individual will perform activities such as prospecting, leading sales opportunities, generating company awareness through association involvement, use of social media, and other activities as required to generate sales. This position reports directly to the Area Director of Business Development with a dotted line reporting relationship to the Branch Manager. Essential Functions and Responsibilities: Develop Sales Plan with Branch Manager for each assigned territory, to be updated regularly with report submittal. Pro-actively canvas markets to seek out new business opportunities and fully build out CRM with all projects per market. Develop and coordinate new strategic customer sales and relationships through the generation of new leads and penetration of key accounts. Create opportunities by identifying client business objectives and needs, developing customer-specific solutions for those needs. Exercise creativity and independent judgment in developing and evaluating sales and marketing strategies in selling a broad portfolio of services within a defined market. Attend production staff meetings regularly to engage staff in sales cycle and provide updates to goals. Assist production teams on renewals on specific accounts. Regular up-keep in specified systems of Sales Activity Calendar, monthly forecast planner, and all sales tracking information including contract bid, pending, and verbal opportunities. Develop and maintain customer database of key information on target clients (organizational structure, key contacts, business strategy, etc.) Work with the Sales team and follow the Company Sales Process at all times. Leverage resources from across company to deliver desired outcomes. Drive sales process from initial contact through strategy, proposal, presentation & successful conclusion of new business opportunities. Follow debriefing guidelines for all sales opportunities and serve as a liaison to ensure new customer accounts are successfully transitioned to the Operations Team. Follow up with new clients at intervals outlined in communication plans. Meet, or exceed established new sales budgets. Attend networking and marketing functions on a regular basis, represent the company in the marketplace and various industry organizations and events. Minimum Qualification: Minimum of a high school diploma or GED. Bachelor’s Degree in Business or a related field preferred. Minimum of 5 years of prior sales experience within a relevant industry. Experience selling in property/facility management is preferred but not required. Effective written and verbal communication skills, with competency in facilitation and business writing. Excellent organizational and follow-up skills. High level of networking and interpersonal skills. Experience in successfully building relationships and influencing key decisions makers (of all levels). High level of professionalism, responsibility and accountability with the ability to operate under pressure and meet deadlines. Excellent negotiation skills and the ability to identify and sell creative, solution-based contract and enhancement opportunities that stay consistent with the brand image of the company. Financial acumen in understanding client operations and developing cost-effective solutions. Demonstrates competitive drive & determination with results to support. Ability to attend after hours events when necessary (board meetings, networking events). Proficiency in or knowledge of using a variety of computer software applications, to include Microsoft Excel, Word, PowerPoint and Outlook. Must be able to maintain appropriate confidentiality. Must represent Company in a positive and professional manner at all times. Experience Requirements Minimum of 5 years of prior sales experience within a relevant industry.

    Glen Allen, Virginia. Date Job is Available: . Salary: TBD

  8. Job Overview for Business Development: This position is responsible for the development and generation of new business opportunities and income for their assigned markets. They are responsible for initiating and growing business relationships with potential and current clientele. This position must work together with company leaders and production staff to develop and implement sales strategies, ensuring all aspects of the sales process are followed and sales goals are met. This individual will perform activities such as prospecting, leading sales opportunities, generating company awareness through association involvement, use of social media, and other activities as required to generate sales. This position reports directly to the Area Director of Business Development with a dotted line reporting relationship to the Branch Manager. Essential Functions and Responsibilities: Develop Sales Plan with Branch Manager for each assigned territory, to be updated regularly with report submittal. Pro-actively canvas markets to seek out new business opportunities and fully build out CRM with all projects per market. Develop and coordinate new strategic customer sales and relationships through the generation of new leads and penetration of key accounts. Create opportunities by identifying client business objectives and needs, developing customer-specific solutions for those needs. Exercise creativity and independent judgment in developing and evaluating sales and marketing strategies in selling a broad portfolio of services within a defined market. Attend production staff meetings regularly to engage staff in sales cycle and provide updates to goals. Assist production teams on renewals on specific accounts. Regular up-keep in specified systems of Sales Activity Calendar, monthly forecast planner, and all sales tracking information including contract bid, pending, and verbal opportunities. Develop and maintain customer database of key information on target clients (organizational structure, key contacts, business strategy, etc.) Work with the Sales team and follow the Company Sales Process at all times. Leverage resources from across company to deliver desired outcomes. Drive sales process from initial contact through strategy, proposal, presentation & successful conclusion of new business opportunities. Follow debriefing guidelines for all sales opportunities and serve as a liaison to ensure new customer accounts are successfully transitioned to the Operations Team. Follow up with new clients at intervals outlined in communication plans. Meet, or exceed established new sales budgets. Attend networking and marketing functions on a regular basis, represent the company in the marketplace and various industry organizations and events. Minimum Qualification: Minimum of a high school diploma or GED. Bachelor’s Degree in Business or a related field preferred. Minimum of 5 years of prior sales experience within a relevant industry. Experience selling in property/facility management is preferred but not required. Effective written and verbal communication skills, with competency in facilitation and business writing. Excellent organizational and follow-up skills. High level of networking and interpersonal skills. Experience in successfully building relationships and influencing key decisions makers (of all levels). High level of professionalism, responsibility and accountability with the ability to operate under pressure and meet deadlines. Excellent negotiation skills and the ability to identify and sell creative, solution-based contract and enhancement opportunities that stay consistent with the brand image of the company. Financial acumen in understanding client operations and developing cost-effective solutions. Demonstrates competitive drive & determination with results to support. Ability to attend after hours events when necessary (board meetings, networking events). Proficiency in or knowledge of using a variety of computer software applications, to include Microsoft Excel, Word, PowerPoint and Outlook. Must be able to maintain appropriate confidentiality. Must represent Company in a positive and professional manner at all times.

    Glen Allen, Virginia. Date Job is Available: . Salary: TBD

  9. James River Grounds Management, an Aspen Grove Company, offers the full package of landscape-related services. With the resources to combine landscape design/installation and the accompanying maintenance services, we offer you greater flexibility and cohesiveness at a more cost-effective price than if you were dealing with individual contractors. Our core offering is to effectively manage the full landscape program so that property managers can rest easier knowing that one of their most expensive assets is being managed properly. We understand that our clients have limited time for site visits and coordination of contractors. Through pro-active communication, attention to detail and customer centered focus, we achieve an effective and meaningful partnership with our clients. Job Title: Operations Manager Job Overview: This position is responsible for managing all aspects of production on a portfolio of maintenance accounts including labor, materials and equipment. Production Managers are responsible for managing a book of business at a minimum of $1 Million. This position reports directly the Branch Manager. Essential Functions and Responsibilities: Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees. To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards. Work with management team to map out the seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion. Perform inspections of equipment and vehicles to see that all is being maintained properly. Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable. Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency including total hours worked by crew and services performed to ensure quality and profitability. Provide long and short term planning for maximum efficiency and no wasted time for Crews. Manage and lead a team. Assist in the hiring/promotion process, evaluate performance, and provide coaching and timely feedback to optimize employee performance. Develop employees, encourage growth and development of new opportunities within the organization, and plan for succession. Oversee and implement employee discipline when needed. Train employees on all aspects of job (safety, quality, efficiency, equipment). KPIs: Quality Control Audits, 90% or better. Safety Inspections, 100% complete, 90% passing or better. Contract Renewal 95% or better. Job Cost Reports at appropriate level of profitability. Quality jobs completed on time within the budgeted hours. Customer Surveys demonstrate favorable remarks. Equipment Inspections show that maintenance program is followed. Equipment is maintained at appropriate intervals and kept in good working order. Crews working safety and efficiently in accordance with Company standard. Crew leaders working at a high level with an emphasis on accountability. Critical field best practices are understood by all team members and followed on a consistent basis. Employees are being developed in accordance with the appropriate HR processes. Payroll time keeping process is followed. Skill Requirements: High School degree required. Associates or Bachelor’s Degree desirable. 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others. General knowledge of irrigation systems. Hold a Pesticide Certification 3A & 3C or better. General knowledge of irrigation systems. Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism. Exceptional problem-solving skills. Ability to work independently with a high level of accountability and responsibility for all activities of self and team. Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written. Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues. Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience with Aspire a plus. Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required. Valid driver’s license with a reasonably clean record.

    Portsmouth, Virginia. Date Job is Available: . Salary: TBD

  10. Company Overview James River Grounds Management, an Aspen Grove Company, offers the full package of landscape-related services. With the resources to combine landscape design/installation and the accompanying maintenance services, we offer you greater flexibility and cohesiveness at a more cost-effective price than if you were dealing with individual contractors. Our core offering is to effectively manage the full landscape program so that property managers can rest easier knowing that one of their most expensive assets is being managed properly. We understand that our clients have limited time for site visits and coordination of contractors. Through pro-active communication, attention to detail and customer centered focus, we achieve an effective and meaningful partnership with our clients. Job Title: Irrigation Technician Job Overview: The Irrigation Technician installs, repairs, and troubleshoots underground lawn sprinkler systems. The primary responsibility is to safely and efficiently complete irrigation service on properties assigned. This position reports to the Irrigation Manager. Essential Functions and Responsibilities: Install, troubleshoot and repair many types, sizes and models of drip/sprinkler systems, controllers and valves, including electrical troubleshooting of all the systems components. Repair irrigation mainlines from 1” to 12” in size, using components and techniques established by the industry. Repair backflow prevention devices. Set and maintain times on computer and electronic valve clocks; troubleshoot computerized electronic systems, irrigation controllers, solenoid valves, and heads of all types. Map system for master plans; may review or make changes to contract specifications. Assist field personnel with diagnosing and troubleshooting irrigation-related problems. May train or instruct others in minor irrigation repairs. Operate tractors and trenchers to install/repair lines. Perform site assessments and identify problems, reporting any repairs or maintenance requirements needed on equipment to supervisor. Maintain detailed records of maintenance activities and completed work orders and prepare necessary documents and reports. Inspect equipment, inventory supplies and maintain adequate on-hand supplies. May assist in coordination with other departments or outside contractors. Participate in the Safety Program and adhere to company safety guidelines operating in a safe and efficient manner. Assure quality and timely completion of all tasks assigned within the allotted budgeted hours. Attend meetings as needed. Serve as a model employee and set the standards for a quality company image that invites customers to repeat their business, especially regarding work quality, promptness, language and dress. Perform other duties, such as general grounds maintenance, as needed or requested by supervisor. Minimum Qualifications: Must have at least 1-3 years of residential and commercial irrigation maintenance/repair experience. Must have a high school diploma or GED equivalent. Power Limited License preferred but not required. Must have knowledge of two wire irrigation systems and underground sprinkler systems. Must have knowledge of PVC installation and techniques and understand basic pipe sizing and irrigation designs. Must be able to repair or replace valves and mainline breaks. Must be able to operate or use all required trenching and boring equipment and other tools to prepare trenches. Must provide proper maintenance and respect for company equipment and customer’s property. Must have strong organizational skills and the ability to work independently. Must have a positive attitude, patience, and good follow-through skills. Must be able to write, read and comprehend written and verbal job instructions/information. Must be able to establish and maintain effective working relationships with vendors, clients, managers and team members, and demonstrate strong teamwork skills. Must be able to work long hours and overtime, with the ability to respond to emergency situations in a timely manner (including holidays, weekends, etc. Subject to call out work). Must be willing to travel out of state for emergency storm work. Must have transportation to and from the show up location. High level of accountability, with the ability to arrive to designated locations on time and ready to perform duties. Bilingual in English and Spanish is a plus. Must have valid state driver’s license and reasonably clean driving record.

    Portsmouth, Virginia. Date Job is Available: . Salary: $18 to $26 hourly

  11. Company Overview: James River Grounds Management, an Aspen Grove Company, offers the full package of landscape-related services. With the resources to combine landscape design/installation and the accompanying maintenance services, we offer you greater flexibility and cohesiveness at a more cost-effective price than if you were dealing with individual contractors. Our core offering is to effectively manage the full landscape program so that property managers can rest easier knowing that one of their most expensive assets is being managed properly. We understand that our clients have limited time for site visits and coordination of contractors. Through pro-active communication, attention to detail and customer centered focus, we achieve an effective and meaningful partnership with our clients. Position Summary: The Spray Technician is responsible for operating spray equipment and machinery in the application of various pesticides. This position will inspect, locate, and identify any pests to determine and implement appropriate eradication and control measures. This position reports directly to the Operations Manager or Branch Manager. Principal Responsibilities: Operates light to heavy vehicles, tools and equipment in the application of various pesticides and lawn care functions, e.g. truck, sprayers, tractors. Applies pesticides as needed, and depending on weather and applicable variables, in accordance with prescribed use and within accepted industry practices, rules and requirements of various Federal, State, and local regulatory agencies. Prepares and mixes chemical agents used in the trade; prepares work area prior to beginning job and cleans area after completion of job. Ensures the safe and appropriate use of various chemicals agents and substances, mixing such according to label instruction and product specifications, and using in accordance with prescribed safety precautions and directions. Regularly maintains, cleans and services tools and machinery. Keeps manager aware of all concerns on the job site. Maintains safe working conditions on job site at all times; follows and implements all company safety guidelines. Performs other duties as required by business need, or weather need. Education & Experience Qualifications: Minimum of two years of spray technician or and/or landscape maintenance experience. High school diploma or GED preferred but not required. Must have one year of experience in horticultural spraying on commercial and/or residential properties. Must have a demonstrated working knowledge of horticultural chemicals and spraying techniques. Must be able to properly identify various plants, insects, and disease issues in the field. Must possess knowledge of National or State-based spraying regulations. Must possess and maintain a valid state license, as required.

    Toano, Virginia. Date Job is Available: . Salary: $18 to $26 Hourly

  12. Company Overview James River Grounds Management, an Aspen Grove Company, offers the full package of landscape-related services. With the resources to combine landscape design/installation and the accompanying maintenance services, we offer you greater flexibility and cohesiveness at a more cost-effective price than if you were dealing with individual contractors. Our core offering is to effectively manage the full landscape program so that property managers can rest easier knowing that one of their most expensive assets is being managed properly. We understand that our clients have limited time for site visits and coordination of contractors. Through pro-active communication, attention to detail and customer centered focus, we achieve an effective and meaningful partnership with our clients. Benefits: Health/Dental/Vision Life Insurance 401K PTO $18 to $26 hourly Job Title: Irrigation Technician Job Overview: The Irrigation Technician installs, repairs, and troubleshoots underground lawn sprinkler systems. The primary responsibility is to safely and efficiently complete irrigation service on properties assigned. This position reports to the Irrigation Manager. Essential Functions and Responsibilities: Install, troubleshoot and repair many types, sizes and models of drip/sprinkler systems, controllers and valves, including electrical troubleshooting of all the systems components. Repair irrigation mainlines from 1” to 12” in size, using components and techniques established by the industry. Repair backflow prevention devices. Set and maintain times on computer and electronic valve clocks; troubleshoot computerized electronic systems, irrigation controllers, solenoid valves, and heads of all types. Map system for master plans; may review or make changes to contract specifications. Assist field personnel with diagnosing and troubleshooting irrigation-related problems. May train or instruct others in minor irrigation repairs. Operate tractors and trenchers to install/repair lines. Perform site assessments and identify problems, reporting any repairs or maintenance requirements needed on equipment to supervisor. Maintain detailed records of maintenance activities and completed work orders and prepare necessary documents and reports. Inspect equipment, inventory supplies and maintain adequate on-hand supplies. May assist in coordination with other departments or outside contractors. Participate in the Safety Program and adhere to company safety guidelines operating in a safe and efficient manner. Assure quality and timely completion of all tasks assigned within the allotted budgeted hours. Attend meetings as needed. Serve as a model employee and set the standards for a quality company image that invites customers to repeat their business, especially regarding work quality, promptness, language and dress. Perform other duties, such as general grounds maintenance, as needed or requested by supervisor. Minimum Qualifications: Must have at least 1-3 years of residential and commercial irrigation maintenance/repair experience. Must have a high school diploma or GED equivalent. Power Limited License preferred but not required. Must have knowledge of two wire irrigation systems and underground sprinkler systems. Must have knowledge of PVC installation and techniques and understand basic pipe sizing and irrigation designs. Must be able to repair or replace valves and mainline breaks. Must be able to operate or use all required trenching and boring equipment and other tools to prepare trenches. Must provide proper maintenance and respect for company equipment and customer’s property. Must have strong organizational skills and the ability to work independently. Must have a positive attitude, patience, and good follow-through skills. Must be able to write, read and comprehend written and verbal job instructions/information. Must be able to establish and maintain effective working relationships with vendors, clients, managers and team members, and demonstrate strong teamwork skills. Must be able to work long hours and overtime, with the ability to respond to emergency situations in a timely manner (including holidays, weekends, etc. Subject to call out work). Must be willing to travel out of state for emergency storm work. Must have transportation to and from the show up location. High level of accountability, with the ability to arrive to designated locations on time and ready to perform duties. Bilingual in English and Spanish is a plus. Must have valid state driver’s license and reasonably clean driving record.

    Newport News, Virginia. Date Job is Available: . Salary: $18 to $26

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