Golf Course Superintendent

POSITION SUMMARY:

The effective Golf Course Superintendent will be responsible for the golf course's growth, performance, and optimization. The Golf Course Superintendent will be a point of contact for the customer and be responsible for developing and maintaining a great customer relationship. The Golf Course Superintendent will oversee all golf maintenance operations, including the customer experience, and must work with the sales and administration team to develop a safe, cohesive, structured, and successful departmental culture.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Drive a culture of safety in the entire Branch.
• Develop and drive a culture of continually improving the customer experience while meeting retention and financial return goals.
• Work with and develop the Golf Course Staff, to organize and route field staff and oversee all aspects of their work.
• Manage Golf Department efficiency and maintain specific efficiencies and financial goals.
• Drive the overall customer experience, including on-spec service, efficient and safe operating procedures, and other customer-facing processes.
• Work with the Administration team to ensure all information relating to accounts payable and payroll are turned in and updated promptly.
• Direct and guide the fleet manager in developing a shop maintenance department that operates efficiently and focuses on maintaining safe and properly operating equipment.
• Work with the Assistant Golf Superintendent and Fleet Manager to develop and evaluate course goals and how to achieve them.
• Develop and maintain specified customer relationships with GM and Board Members and Golf Pro.
• Develop and drive a golf employee training program, ensuring the highest level of safety, job performance, and job satisfaction.
• Review and develop monthly budgets that align with company goals.
• Drive, oversee, and participate in enhancement and BCM sales.

SKILLS & ABILITIES QUALIFICATIONS:

• Has demonstrated success in sales with strong customer experience and a track record of retention & growth.
• Established ability to effectively communicate and build successful relationships at multiple levels.
• Excellent interpersonal, verbal, written, and organizational skills.
• Working knowledge of the Golf Maintenance Industry
• Efficient at using Microsoft Office programs.