Operations Manager

By Reliable Property Services, July 26 - updated Yesterday at 02:06 AM - Eagan, Minnesota

POSITION SUMMARY: The position of Landscape Maintenance Operations Manager is a fast-paced job that offers a variety of activity while managing all aspects of landscape maintenance operations and landscape maintenance crew support. This is a job that keeps you on the go and gives you a high degree of control within your team. The Landscape Maintenance Operations Manager achieves success by understanding landscape bids, training and supporting their maintenance teams, and problem solving to satisfy client needs.  This position reports directly to the Branch Manager.   Our company culture is team oriented, strives to uphold standards and deliver high quality work.  Honesty and clarity is important to us in our relationships with our clients and our employees.  If you share these values, we want to grow with you.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Support and communicate company vision, policies, procedures, safety/training programs, to all team employees. Be familiar with each job’s specifications and ensure compliance with quality and efficiency standards. Work with management team to map out seasonal work schedules. Develop, communicate, and maintain schedules for maintenance work on all assigned jobs. Coordinate manpower, equipment and materials as needed. Perform inspections of equipment and vehicles to see that all is being maintained properly. Ensure client requests are responded to in a timely manner.  Manage operational issues and quickly implement alternative and creative solutions.  Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable. Manage and lead several maintenance teams.  Participate in the hiring and successful onboarding of new team members. Encourage growth and development through training programs and succession planning. Provide coaching and timely feedback to optimize performance.   Oversee and implement performance improvement processes when needed.   KPI’S: Quality Control Audits, 90% or better. Safety Inspections, 100% complete, 90% passing or better. Contract Renewal 95% or better. Quality jobs completed on time within the budgeted hours. Customer Surveys demonstrate favorable remarks. Equipment Inspections show that maintenance program is followed. Crews working safely and efficiently in accordance with Company standard. Crew leaders working at a high level with an emphasis on accountability. Critical field best practices are understood by all team members and followed on a consistent basis. Employees are being developed in accordance with the appropriate HR processes. Aspire best practices are followed in the area of time tracking, purchase orders and scheduling.   SKILLS & ABILITIES QUALIFICATIONS: Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism. Exceptional problem-solving skills. Ability to work independently with a high level of accountability and responsibility for all activities of self and team. Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written. Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues. Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel.  Experience. Travel required between client work sites, as well as other operational sites.  Occasional travel to facilitate training may also be required. Valid driver’s license with a reasonably clean record.  

By Vicmead Hunt Club, August 13 - Wilmington, Delaware

Vicmead Hunt Club (VHC) located in Wilmington, Delaware is actively seeking an experienced Facilities Manager that has a strong record of leadership with a positive and focused approach. In addition, this person possesses leadership, employee development, and teambuilding skills.  The successful candidate has a proven track record of being organized along with an ability to understand and embrace the Club operation; this is paramount. Relating to colleagues and membership in a professional, respectful, and diplomatic manner is critical. The ideal candidate leads by example, as well as through active coaching of staff to ensure a safe and supportive environment. This leader also physically engages in executing tasks to ensure work is completed. He/she is also expected to prioritize personal and professional development for themselves and their team. Job Summary: The Facilities Manager oversees the maintenance and operational efficiency of Vicmead Hunt Club and Bidermann Golf Course facilities. This role includes managing buildings, grounds, equipment, and coordinating with department managers to ensure seamless operations and exceptional member service. Success Traits of Individual: A high degree of integrity and a proven track record of strong analytical skills, excellent time management, and organizational skills. Strong interpersonal skills with the ability to interact effectively with employees at all levels, members, and management. Ability to successfully set clear expectations, set priorities, and delegate effectively.  Holds individuals accountable for outcomes, while providing constructive feedback and support.  A reputation for taking ownership and being able to effectively communicate, both in writing and in-person, in a professional and appropriate manner is critical.  Demonstrates a strong desire for continuous learning and professional development. He/she should also have a positive attitude and be willing and able to work a varied schedule (40-50 hours with availability for special events & emergencies). Initial Priorities:  Develop a positive rapport with fellow members of the Leadership team and the Facilities Team Members.  Gain a thorough comprehension of and evaluate the operation, roles and responsibilities and provide the General Manager with an initial assessment approximately ninety days after commencing the role. Properties & Facilities Oversight: Vicmead Campus  Clubhouse Outdoor Tennis & Pickleball Courts Maintenance Building & Water Storage Indoor Racquets Building  Paddle Courts & Hut Stables & Riding Arena Tenant operation, Club maintains bldg. Bidermann Campus Farmhouse Cart Barn & Milk Barn  Golf Shop, Offices & Locker Room Halfway House  Responsible for all systems including but not limited to:  Septic Systems  Electrical & Lighting Kitchen Equipment Plumbing Pumps & Wells  HVAC Mechanical Roofing & Gutter cleanings Building structures – floors, walls, etc.  Pool Filtration and sanitation system Interiors – furniture, fixture, wall coverings, paint, carpet, etc.  Underground Utilities Landscaping, walking trail, fences & signs  Maintenance and repair of appliances, tools, etc.  Maintenance & upkeep for Clubhouse vans, trucks, passenger vehicles and utility vehicles (golf carts & maintenance equipment not included) Irrigation  Security System & Cameras HydroCourt & Sprinklers for Har- Tru Tennis Courts   Preferred Qualifications: Associate’s degree in electrical or mechanical engineering technology, HVAC technology, or equivalent technical education and/or experience. Minimum 3-5 years of experience in facilities management, with at least two years in a supervisory role.  Proficient in Microsoft Office Applications (i.e. Word, Excel, Outlook) Ability to sit, stand, use hands to handle, feel, or reach. Ability to walk, run, twist, stoop, kneel, climb ladders, crouch or crawl.  Must regularly lift and or move up to 50 pounds. Work flexible hours based on Club needs, including evenings, weekends, and rotational holiday schedule. Annual seasonality requires the ability and willingness to work in a variety of environmental settings which include extreme cold or heat. Currently holds or is willing to obtain the following certifications (Club to support related expenses) immediately: Pool operator, Approved Sampler & Testing (AST), First Aid/CPR/AED & bloodborne pathogens.  Working knowledge of OSHA standards and practices. EPA/OSHA Certification preferred, but not required. Possession of a valid Driver's License (not suspended, revoked or canceled, or disqualified from driving).   Salary and Benefits:  Vicmead Hunt Club offers a generous compensation package including salary, bonus, and a benefits package that is commensurate with qualifications and experience.  $80,000 - $100,000/Year  Health/Dental/Vision and Section 125 Cafeteria Plan (after 60 days of employment). Employee/employer contribution subject to annual adjustment based on renewal. As of 2024, approximately 70% of employee plan premium and 50% of dependents premium is paid by Club. STD/LTD/AD&D/Life Insurance after 6 months of employment 401(k) 25% of the first 6 % after one year. Full time employees are eligible for up to 10 paid holidays.  Club is closed on Thanksgiving, Christmas and New Year’s Day. Professional development opportunities, following approval. Uniform allowance  Company-provided vehicle and cell phone. This is a salaried position exempt from overtime.

By Labar Golf, June 18 - Bernardsville, New Jersey

Are you passionate about golf course design and construction? Do you have what it takes to join a top U.S. renovation and restoration company with over 100 years of combined experience in the field? If so, LaBar Golf is looking for goal-oriented professionals like you! Located in Bernardsville, NJ this premier firm has worked on some of the world's most renowned courses since 2012 – from Winged Foot, Shinnecock, Muirfield Village Golf Club to Oakland Hills Country Club and LA Country Club and other premier golf courses all across America. They are dedicated to delivering outstanding results that meet the highest standards every time!  Why LaBar Golf Renovations? Come join a team of experienced professionals on some of the most talked-about golf course projects across the US! Bringing combined experience working with designers and managing projects for some of the most renowned courses in the world, LaBar has experienced rapid growth since its inception in 2012. Work with some of the top performing clubs and architects in the United States with upcoming projects at Seminole, Mira Vista Country Club, Arcola Country Club, Annandale Golf Club and more! Committed to a high standard of excellence, and willing to train and reward those that help build our reputation. Sports Illustrated named a recently completed project (Ladera Golf Club) Best New Golf Course in the World for 2022 Position Overview: The Assistant Project Superintendent supports the Project Superintendent or Project Manager in the successful execution of irrigation installations. This role involves assisting with project activities, learning the essentials of project management, and developing the skills necessary to advance to a Project Superintendent role. Knowledge & Technical Skills: Basic experience or education in golf turf management, course renovation or a related field. Developing understanding of golf course operations and technical considerations. Familiarity with various stages of renovation projects and technology platforms. Ability to manage frontline crew, fostering trust and accountability. Working knowledge of commonly used machines and tools in golf course renovation. Competence in Microsoft Office 365 (Teams, Outlook, Excel, PowerPoint). Expectations & Accountability Structures: Supervise groups of field crew members, ensuring productivity and professionalism. Assist the Project Superintendent in overseeing the daily operations of irrigation projects, ensuring all tasks are completed on schedule and to standard. Help coordinate the activities of internal teams and subcontractors, providing support to ensure effective collaboration. Support the Project Superintendent in maintaining client relationships, addressing any issues or concerns under guidance. Assist in maintaining accurate field notes, as-built drawings, and project reports. Learn to identify potential project risks and opportunities, supporting the mitigation of risks and the capture of opportunities. Help ensure all project deliverables meet the company's quality standards and specifications. Personal Attributes: Developing communication skills for client interactions. Attention to detail in project tracking. Personal accountability for team follow-up. Strong judgment and problem-solving abilities. Continuous learning mindset. Desire to foster positive relationships within the organization. Initial Focus Areas of Position: Learn the culture, processes and procedures of LGI to ensure optimal results and client relationships. Work alongside Project Superintendents to ensure timeliness and consistency in delivery of quality outcomes. Understand communication, documentation and reporting protocols amongst project team including architects, golf course superintendent and LGI team. Preferred qualifications: 3-5 years as an assistant superintendent on a golf course Solid industry references Construction experience required - Renovation, irrigation installation, etc. Must have strong communication and technology skills. Microsoft Office Suite – must be competent with Excel, Word, Outlook, etc. Confident public speaking with a humble disposition. Must exude credibility. Written communication skills are imperative. Willing to live/work remotely as projects are all over the country. Compensation & Benefits: $80,000 - $95,000 Full medical coverage for individual 401k after 1-year with employer match Vehicle and phone allowance All associated travel and lodging costs are covered by the company Continued education and training About Us:  LaBar Golf (LGR/LGI) is a premier golf course construction and irrigation company, based in Bernardsville, NJ, working on select projects across the United States. The company touts an expert management team (over 100 years combined experience) and outstanding labor crews that perform at high levels due to years of experience with Labar Golf and its management team. Labar Golf has earned a strong reputation for its exceptional track record at starting and finishing projects on time. LaBar Golf is proud to partner with the following tournament venues: Winged Foot Golf Club, The Ridgewood Country Club, Muirfield Village Golf Club, Colonial Country Club, Pinehurst Resort, Oak Hill Country Club, Oakland Hills Country Club. To learn more, please visit LaBar Golf.