General Manager

By Oliphant Golf Management, September 26 - Valparaiso, Indiana

General Manager/Head Pro (PGA) The Course at Aberdeen The GM/Head Pro directs all aspects of the facility including its activities, represents the Facility / Oliphant Golf Management and the relationships between the facility and its Board, members, employees, community, government, and industry. Sets and monitors the budget, monitors the quality of products and services to ensure customer satisfaction in all aspects of the club within a fiscally responsible manner.  This position will promote an exceptional golf experience.  Coordinates and administers facility policies and provides supervision and support to all department heads. Key areas of focus: Financial and budgeting- fiscally responsible, quality control-manage by walking around, customer service- the experience, and being the ambassador to employees, customers, the facility and ultimately the community.  Skills, expertise and traits: Excellent communicator and manager of people The ability to utilize modern technologies (computer: Microsoft Office, POS systems, QuickBooks, Facebook and programs in managing workplace procedures Be naturally organized in goal setting, project planning, prioritizing, as well as managing stakeholder relations, budgets and timeframes Comprehension of golf, membership and banquet related sales: Weddings, Fundraisers, Club memberships, corporate events, rounds of golf, Group outings, Stay and play packages and golf merchandise Will project the company brand of professionalism, fun, relationship building and positive results, in their appearance and demeanor, both externally (with clients and in public), and internally to fellow staff  Responsibilities: Maintain association membership status (PGA / CMAA) Monitors the performance of all daily operations, functions and services; assures high standards and total customer satisfaction. Oversee the reservation system, starting, monitoring, and pace of play Monitors and drives golf shop revenue for merchandise, rounds of golf, cart revenue and corporate functions. Track and verify all players and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping Develops and maintains a sound organizational structure. Oversees employee hiring, firing and development Initiates ideas of programing, sales, events, business opportunities Delegates daily responsibilities to qualified employees.  Monitors their performance and timelines, aids in training and support as needed. Gives recommendations to Oliphant Golf Management and Board of Directors for operating and capital budgets, policies, and maintains throughout the year. Monitors financial statements, reviews income and expenses and reports status monthly. Meets, greats, and welcomes prospective customers/ members. Ensures the highest standards for golf service and programs, food and beverage, and entertainment. Oversees and works with department heads for staffing and scheduling. Attends all Board Meetings and serves on committees. Enforce all rules, regulations, and bylaws governing the facility. Communicates over all vision of facility to fellow employees and customers Manage facility operating cash Maintains task list and progress reports of facility Report weekly to the Regional Manager on the progress of each project (in relation to the project plan) Turn up for all meetings on-time or where you will be late, notify the client or meeting chair immediately Completes bi-weekly payroll by noon on Monday Remuneration and working hours: 50 hours per week, 10 vacation days (pro rata) Cell phone reimbursement up to $60 per month or use of company phone Working at The Club at Aberdeen, out of office work and community involvement expected Compensation and further employment benefits set within Offer Letter Anticipated compensation $60,000 - $75,000 with up to 5% Bonus It is the policy of Oliphant Golf Management and OHG Construction to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Minorities, women, and protected classes are encouraged to apply.

By Bay View Golf Club, September 5 - updated September 5 - Milpitas, California

JOB SUMMARY - GENERAL MANAGER Responsible for the management of all aspects of the club including its activities and the relationships between the club and its guests, employees, and community. Directs the work of all department managers. Drives revenue and profitability. Implements and monitors the budget, elevates the quality of the club’s products and services and ensures the highest guest satisfaction.   Position Overview: The General Manager leads and directs the golf course’s overall operation through maintaining quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations.  Primary Responsibilities include the following.  Responsibilities: Report directly to the Board while leading and directing golf operations and providing leadership for additional departments in food and beverage, sales, merchandising, membership development, and maintenance.  Partner closely with the Board to achieve revenue goals through Sales and Marketing teams; and create and execute programming, marketing plans, sales and pricing strategies. Create and execute short term and long term operational and financial plans for the club. Develop business programs which map revenue streams to targets and achieve at correct margin expectations.  Monitor and meet forecasts and results on a daily/weekly basis. Adjust programs and business strategy as needed to achieve quarterly and annual revenue targets.  Ensure proper controls are in place to accurately track revenue, payroll, inventory, expenses, and project timelines.Ensures proper billing/invoicing of all course activity and functions. Ensures golf course is in compliance with all federal, state and local laws. Responsible for the hiring, development, and retention of a highly talented staff to meet all business targets and excel with providing service for club members and guests.  Ensures all departments are achieving goals and maintain strong working relationships.meets with department heads on a regular basis to ensure departments are performing to stated goals. Leads, develops, maintains and disseminates a basic management philosophy to guide all course personnel toward optimal results, employee morale and guest satisfaction. Manages and processes payroll for the course; maintains and manages all employee files and records. Guarantee staff is providing the highest level of excellent guest service in which delighting the customer is the principal goal.  Guest and membership development with service excellence, promotional programs, tournaments. Player development programs for adults and youth golfers Serves as the community liaison for the club; meets with special interest groups when necessary. Must maintain the confidentiality of Company, club and employee information. Work Availability: 8- 10-hour shift Day shift, Late Evening shift  Must be available to work Holidays, Weekends and Night Shifts, according to business needs. About Bay View Golf Club Nestled in the hills of Milpitas, CA, Bay View Golf Club is a premier golf destination for competitive and beginning golfers. A leader in golf teaching and student development, Bay View Golf Club provides leading edge technology and an award winning staff for player growth and advancement. Our Club features indoor and outdoor dining with sweeping natural views for daily dining and private events.