Landscape Manager

By Blue Water Landscape, September 25 - updated September 25 - Hobe Sound, Florida

Overview We are seeking an experienced Lawn Maintenance Account Manager to oversee the maintenance and enhancements of high-end residential landscapes, ensuring exceptional service and satisfaction for our clients. Candidates should have expertise in horticulture, landscape maintenance techniques, client relationship management (CRM), and knowledge of industry standards, with at least 3 years of experience. This role involves problem solving, leadership and team management, coordinating with the maintenance team and ensuring the delivery of high-quality services. The Lawn Maintenance Account Manager acts as the primary point of contact for clients and is responsible for ensuring their satisfaction while driving the growth and profitability of the accounts. Duties Serve as the primary point of contact for a portfolio of high-end lawn maintenance clients Build and maintain strong, long-term relationships with clients through regular communication and timely response to inquiries Conduct regular site visits to assess the condition of properties and identify any maintenance, irrigation, or pest management needs or concerns Proactively address potential maintenance issues and inform upper management and ownership of said issues. Collaborate with the maintenance team to schedule and coordinate maintenance, irrigation, or pest management services Actively seek opportunities to upsell additional services to existing clients Ensure client satisfaction and proactively address any concerns or issues in a prompt and professional manner Communicate with clients to proactively address any immediate concerns. Conduct an in-depth review of key client sites along with the irrigation and pest management departments, focusing on any areas that require attention or improvement. Prepare and send weekly updates or reports to clients, summarizing the work completed and any upcoming tasks. Schedule regular client meetings or check-ins to review service quality and discuss any additional needs. Plan and propose additional services or landscape enhancements to clients. Prepare and present a monthly report to management, detailing account performance, and any potential issues. Qualifications 3+ years of maintenance account management experience required Knowledge of proper lawn maintenance practices Proven experience in maintenance account management, landscape maintenance, preferably in residential landscaping. Strong knowledge of landscape maintenance techniques and industry standards, including horticulture, plant care, irrigation, and maintenance. Ability to identify and diagnose plant health issues, such as pests, diseases, or nutrient deficiencies. Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients. Ability to work independently and collaboratively with cross-functional teams Demonstrated success in business development with a focus on building long-term client relationships. Familiarity with landscape design software or CRM systems, specifically LMN, is a plus. Exceptional communication skills, both verbal and written, with the ability to present ideas clearly and persuasively. A proactive approach to problem-solving with strong organizational skills. Valid driver’s license and a clean 3 year driving record is required Familiarity with golf course or sports turf a plus Bilingual is a plus If you’re ready to grow your career with us, please submit your resume and a brief cover letter detailing your experience as a lawn maintenance account manager. We look forward to learning more about you! Job Type: Full-time Benefits: Health insurance Paid time off

By Sandals Resorts International, September 9 - updated September 9 - Providenciales, Florida

Key Responsibilities   Supervise and Manage Teams: Lead and motivate groundskeepers, horticulturists, and maintenance crews, ensuring tasks are completed efficiently and to high standards.  Plan and Execute Projects: Collaborate with Designers, Regional Managers, General Managers  to plan landscaping projects, oversee installation, and manage ongoing maintenance activities.  Manage Budgets and Resources: Develop and administer budgets for landscaping projects, manage expenses for materials and equipment, and ensure proper allocation of resources.  Ensure Quality and Compliance: Inspect work to ensure quality standards are met, implement safety programs, and stay informed about and adhere to environmental regulations.  Plant Selection and Care: Select plants, trees, and shrubs appropriate for the climate and site, and plan schedules for plant care, pruning, and pest management.  Equipment Maintenance: Manage and maintain landscaping equipment and tools to ensure they are in good working order.  Inter Company Interaction: Address company concerns, provide updates on project progress, and ensure a high level of customer service.  Problem Solving :Identify and resolve unexpected challenges, such as storm damage, plant diseases, or equipment malfunctions.          Essential Skills   Leadership: Ability to effectively lead, and motivate a team.  Communication: Clear and effective communication with team members and management.  Problem-Solving: Skill in identifying and resolving issues that arise during operations and projects. Technical Knowledge: Understanding of landscape design, plant care, irrigation, and equipment involved in the operation.  Organizational Skills: Ability to manage multiple projects, schedules, and resources effectively.  Knowledge of Regulations: Become familiarity with safety, environmental, and company  regulations. Budget control and forecasting: Ability to create an annual operation budget and manage spend and allocation. Computer knowledge: Basic computer knowledge and willing to learn programs such as Oracle, ACM time clock and Infor. 

By Lynch Landscape & Tree Service, July 22 - updated July 22 - Sudbury, Massachusetts

Are you ready to embark on an exciting journey with Lynch Landscape & Tree Service, Inc.? As a prominent leader in the MetroWest landscape industry, we're on the lookout for a passionate Landscape Account Manager who embodies our values of hard work, dedication, and boundless enthusiasm.   Role Highlights:   Collaborate with high end residential customers on diverse landscape projects, from large construction to meticulous maintenance. Train and develop crews to ensure projects meet safety, quality, and profitability standards. Manage production, emphasizing horticultural expertise, efficiency, and safety. Foster customer satisfaction through effective communication, site visits, and relationship-building. Promote enhancement services and coordinate with other divisions for successful, on-time, and on-budget completion. Prioritize safety for employees, customers, and the public. Act as a liaison for receivables and collections, promoting ethics, honesty, and integrity.